BetterBee

Terms of Use

BetterBee AG
TERMS OF USE

Acceptance of the Terms of Use.
These terms of use are entered into by and between You and BetterBee
AG (“BetterBee”, “Company,” “we,” or “us”). The following terms and
conditions, together with any documents they expressly incorporate by
reference (collectively, “Terms of Use”), govern your access to and use of
the website BetterBee.ai (our “Website”) or when you download, install,
access, or use the BetterBee App (our “App”), including any content,
functionality, and services offered on or through the same and regardless
as to which device may be used to access the same (collectively, the
“BetterBee Service”).
Please read the Terms of Use carefully before you start to use the
BetterBee Service. By using the BetterBee Service, you accept and agree
to be bound and abide by these Terms of Use and our Privacy Policy, found
at BetterBee.ai/privacy-policy, incorporated herein by reference. If you do
not agree to these Terms of Use or the Privacy Policy, you must not access
or use the BetterBee Service.
The BetterBee Service is offered and available to users who are 18 years of
age or older. By using the BetterBee Service, you represent and warrant
that you are of legal age to form a binding contract with the Company and
meet all of the foregoing eligibility requirements. If you do not meet all of
these requirements, you must not access or use the BetterBee Service.
THE BETTERBEE SERVICES ARE NOT A MEDICAL DEVICE AND YOU
EXPRESSLY AGREE THAT THE BETTERBEE SERVICES DO NOT
INVOLVE THE PROVISION OF MEDICAL ADVICE BY BETTERBEE. THE
BETTERBEE SERVICES ARE NOT INTENDED TO DIAGNOSE, TREAT,
CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION. THE
BETTERBEE SERVICES ARE FOR INFORMATIONAL PURPOSES ONLY
AND CANNOT REPLACE THE SERVICES OF PHYSICIANS OR
MEDICAL PROFESSIONALS.
THE BETTERBEE SERVICES, INCLUDING ALL INFORMATION, TEXT,
PHOTOGRAPHS, IMAGES, ILLUSTRATIONS, GRAPHICS, AUDIO,
VIDEO, AND AUDIO-VIDEO CLIPS, AND OTHER MATERIALS,
WHETHER PROVIDED BY US OR THIRD PARTIES, IS NOT INTENDED
TO BE AND SHOULD NOT BE USED IN PLACE OF (a) THE ADVICE OF
YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, (b) A VISIT,
CALL, OR CONSULTATION WITH YOUR PHYSICIAN OR OTHER
MEDICAL PROFESSIONALS, OR (c) INFORMATION CONTAINED ON
OR IN ANY PRODUCT PACKAGING OR LABEL.

SHOULD YOU HAVE ANY HEALTH-RELATED QUESTIONS, PLEASE
CALL OR SEE YOUR PHYSICIAN OR OTHER MEDICAL PROVIDER
PROMPTLY. SHOULD YOU HAVE AN EMERGENCY, CALL YOUR
PHYSICIAN OR 911 IMMEDIATELY. YOU SHOULD NEVER DISREGARD
MEDICAL ADVICE OR DELAY IN SEEKING MEDICAL ADVICE BECAUSE
OF ANY INFORMATION PRESENTED ON THE SERVICES, AND YOU
SHOULD NOT USE THE BETTERBEE SERVICES OR ANY
INFORMATION PROVIDED IN THE BETTERBEE SERVICES FOR
DIAGNOSING OR TREATING A HEALTH PROBLEM. THE
TRANSMISSION AND RECEIPT OF BETTERBEE SERVICES, IN WHOLE
OR IN PART, OR COMMUNICATION VIA THE INTERNET, EMAIL, OR
OTHER MEANS DOES NOT CONSTITUTE OR CREATE A DOCTOR-
PATIENT, THERAPIST-PATIENT, OR OTHER HEALTHCARE
PROFESSIONAL RELATIONSHIP BETWEEN YOU AND BETTERBEE.
BetterBee is not responsible for any health problems that may result from
information you learn about through the BetterBee Services.
You acknowledge that learning to use and market BetterBee Services
correctly and legally is your responsibility, and that BetterBee is not
responsible for your ability/inability to master the necessary skills to utilize
or market BetterBee Services. You agree to not market BetterBee Services
for any off-label use or purposes and use BetterBee products only as set
forth by BetterBee.

Changes to the Terms of Use.
We may revise and update these Terms of Use from time to time in our sole
discretion. All changes are effective immediately when we post them, and
apply to all access to and use of the BetterBee Service thereafter. Your
continued use of the BetterBee Service following the posting of revised
Terms of Use means that you accept and agree to the changes. You are
expected to check this page from time to time so you are aware of any
changes, as they are binding on you.

Accessing the BetterBee Service and Account Security.
We reserve the right to withdraw or amend the BetterBee Service, and any
service or material we provide on the BetterBee Service, in our sole
discretion without notice. We will not be liable if for any reason all or any
part of the BetterBee Service is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of the BetterBee
Service, or the entire BetterBee Service, to users, including registered
users.

You are responsible for both:
 Making all arrangements necessary for you to have access to the BetterBee
Service; and
 Ensuring that all persons who access the BetterBee Service through your
Internet connection are aware of these Terms of Use and comply with them.

To access the BetterBee Service or some of the resources it offers, you
may be asked to provide certain registration details or other information. It
is a condition of your use of the BetterBee Service that all the information
you provide on the BetterBee Service is correct, current, and complete. You
agree that all information you provide to register with the BetterBee Service
or otherwise, including, but not limited to, through the use of any interactive
features on the BetterBee Service, is governed by our Privacy Policy, found
at BetterBee.com/privacy-policy, and you consent to all actions we take with
respect to your information consistent with our Privacy Policy.
We have the right to disable any username, password, or other identifier,
whether chosen by you or provided by us, at any time in our sole discretion
for any or no reason, including if, in our opinion, you have violated any
provision of these Terms of Use.

Intellectual Property Rights.
The BetterBee Service and its entire contents, features, and functionality
(including but not limited to all information, software, text, displays, images,
video, and audio, and the design, selection, and arrangement thereof) are
owned by the Company, its licensors, or other owners and providers of
such material and are protected by United States and international
copyright, trademark, patent, trade secret, and other intellectual property or
proprietary rights laws.
These Terms of Use permit you to use the BetterBee Service only as
permitted by all applicable law. You must not reproduce, distribute, modify,
create derivative works of, publicly display, publicly perform, republish,
download, store, or transmit any of the material on our BetterBee Service. If
you wish to make any use of material on the BetterBee Service other than
that set out in this section, please address your request
to: support@betterbee.ai.
All rights not expressly granted are reserved by the Company. Any use of
the BetterBee Service not expressly permitted by these Terms of Use is a
breach of these Terms of Use and may violate copyright, trademark, and
other laws.

Trademarks.
The Company name, certain terms reflected on the BetterBee Service, the
Company logo, and all related names, logos, product and service names,
designs, and slogans are trademarks of the Company or its affiliates or
licensors. You must not use such marks without the prior written permission
of the Company. All other names, logos, product and service names,
designs, and slogans on the BetterBee Service are the trademarks of their
respective owners.

Prohibited Uses.
You may use the BetterBee Service only for lawful purposes and in
accordance with these Terms of Use. You agree not to use the BetterBee
Service:

 In any way that violates any applicable federal, state, local, or international
law or regulation (including, without limitation, any laws regarding the export
of data or software to and from the US or other countries).
 For the purpose of exploiting, harming, or attempting to exploit or harm
minors in any way by exposing them to inappropriate content or otherwise.
 To send, knowingly receive, upload, download, use, or re-use any material
that does not comply with the Content Standards set out in these Terms of
Use.
 To transmit, or procure the sending of, any advertising or promotional
material, including any “junk mail,” “chain letter,” “spam,” or any other
similar solicitation.
 To impersonate or attempt to impersonate the Company, a Company
employee, another user, or any other person or entity (including, without
limitation, by using email addresses or screen names associated with any
of the foregoing).
 To engage in any other conduct that restricts or inhibits anyone’s use or
enjoyment of the BetterBee Service, or which, as determined by us, may
harm the Company or users of the BetterBee Service, or expose them to
liability.

Additionally, you agree not to:
 Use the BetterBee Service in any manner that could disable, overburden,
damage, or impair the site or interfere with any other party’s use of the
BetterBee Service, including their ability to engage in real time activities
through the BetterBee Service.
 Use any device, software, or routine that interferes with the proper working
of the BetterBee Service.
 Introduce any viruses, Trojan horses, worms, logic bombs, or other material
that is malicious or technologically harmful.
 Attempt to gain unauthorized access to, interfere with, damage, or disrupt
any parts of the BetterBee Service, the server on which the BetterBee
Service is stored, or any server, computer, or database connected to the
BetterBee Service.
 Attack the BetterBee Service via a denial-of-service attack or a distributed
denial-of-service attack.
 Reverse engineer, decompile, or disassemble the BetterBee Service.

 Otherwise attempt to interfere with the proper working of the BetterBee
Service.

Monitoring and Enforcement; Termination.
We have the right to:
 Take appropriate legal action, including without limitation, referral to law
enforcement, for any illegal or unauthorized use of the BetterBee Service.
 Terminate or suspend your access to all or part of the BetterBee Service for
any or no reason, including without limitation, any violation of these Terms
of Use.
Without limiting the foregoing, we have the right to cooperate fully with any
law enforcement authorities or court order requesting or directing us to
disclose the identity or other information of anyone posting any materials on
or through the BetterBee Service. YOU WAIVE AND HOLD HARMLESS
THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE
PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION
TAKEN BY THE COMPANY DURING, OR TAKEN AS A CONSEQUENCE
OF, INVESTIGATIONS BY EITHER THE COMPANY OR LAW
ENFORCEMENT AUTHORITIES.

Reliance on Information Posted.
The information presented on or through the BetterBee Service is made
available solely for general information purposes. We do not warrant the
accuracy, completeness, or usefulness of this information. Any reliance you
place on such information is strictly at your own risk. We disclaim all liability
and responsibility arising from any reliance placed on such materials by you
or any other visitor to the BetterBee Service, or by anyone who may be
informed of any of its contents.
We may update the content on the BetterBee Service from time to time, but
its content is not necessarily complete or up to date. Any of the material on
the BetterBee Service may be out of date at any given time, and we are
under no obligation to update such material.
Information about You and Your Visits to the BetterBee Service.
All information we collect on the BetterBee Service is subject to our Privacy
Policy, which is found at BetterBee.com/privacy-policy. By using the
BetterBee Service, you consent to all actions taken by us with respect to
your information in compliance with such privacy policy.

Links from the BetterBee Service.
If the BetterBee Service contains links to other sites and resources provided
by third parties, these links are provided for your convenience only. This
includes links contained in advertisements, including banner
advertisements and sponsored links. We have no control over the contents
of those sites or resources, and accept no responsibility for them or for any
loss or damage that may arise from your use of them. If you decide to
access any of the third-party websites linked to the BetterBee Service, you

do so entirely at your own risk and subject to the terms and conditions of
use, privacy policies, and other rules governing the use of such websites.
Subscription Fee. You agree to the subscription fee indicated on your
purchase receipt. This subscription fee will be automatically renewed each
period on approximately the purchase anniversary date unless BetterBee is
notified prior to the end of the previous subscription period. You agree to
provide BetterBee a credit or debit card to be processed each period. You
further agree to maintain updated and valid credit card information with us
through the period of this Agreement. If a subscription charge is declined by
your bank card provider, we may immediately disable access to the
BetterBee Service.

Changes to Subscription Plans and Fees.
You understand that we may change subscription plans and subscription
fees from time to time; however, any changes to subscription plans or
subscription fees will apply no earlier than 30 days following notice to you.

SMS Program.
By joining our SMS program, you agree to receive recurring text messages
(notifications, updates, and reminders) on the number you provide, under
these Terms that adhere to TCPA (2026) and CTIA Best Practices.

Opt-In Consent In accordance with the 2026 TCPA guidelines, your
participation in our SMS service requires explicit one-to-one consent. This
means that by opting in, you consent to receive messages from BetterBee
only. Consent cannot be shared with other companies or third-party entities
without your direct approval.To join our SMS program, you may opt in
through the following methods, in compliance with the 2026 CTIA
Guidelines:
o Web Form: Provide consent by checking a clearly labeled checkbox
explicitly stating the SMS program enrollment during the opt-in process.
o Verbal Consent: Offer verbal consent by clearly agreeing to SMS
participation after being read a compliant SMS consent disclosure.
o In-Person Paper Form: Sign or complete a paper intake form that includes a
dedicated section with clear language outlining SMS consent.
o E-mail Opt-In: Provide consent by replying to an email or completing an
electronically signed document that includes clear SMS consent language.
o Keyword Opt-In: Provide consent by texting a published keyword after
being clearly informed that doing so enrolls the consumer in SMS
messages.
Message Frequency You will receive no more than 3-5 messages per day,
unless for urgent notifications. Standard carrier rates apply.
Opt-Out ProcessReply “STOP” any time to end messages; “HELP” to
receive support instructions; or contact support@betterbee.ai.
Terms of ConsentYour consent is voluntary and not a condition of
purchase. You may receive informational messages as described at opt-in.
Privacy PolicyYour mobile number and interaction data are governed by
our Privacy Policy BetterBee.com/privacy-policy. Data is used solely for
SMS delivery purposes.
Message and Data Rates Standard rates may apply per your carrier plan.
BetterBee is not liable for carrier charges.
Record-Keeping & Compliance We maintain detailed logs of opt-ins/opt-
outs (dates, times, methods) to satisfy TCPA 2026 proof-of-consent
requirements.
Disclaimers & LiabilityMessage delivery depends on carrier networks; we
cannot guarantee uninterrupted service or delivery times.
Disclaimer of Warranties.
YOUR USE OF THE BETTERBEE SERVICE, ITS CONTENT, AND ANY
SERVICES OR ITEMS OBTAINED THROUGH THE BETTERBEE
SERVICE IS AT YOUR OWN RISK. THE BETTERBEE SERVICE, ITS
CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE
BETTERBEE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND,
EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY
PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY
OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS,
SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF
THE BETTERBEE SERVICE. WITHOUT LIMITING THE FOREGOING,
NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE
COMPANY REPRESENTS OR WARRANTS THAT THE BETTERBEE
SERVICE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED
THROUGH THE BETTERBEE SERVICE WILL BE ACCURATE,
RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL
BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT
AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL
COMPONENTS, OR THAT THE BETTERBEE SERVICE OR ANY
SERVICES OR ITEMS OBTAINED THROUGH THE BETTERBEE
SERVICE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY
HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING
BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT
CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You understand that we cannot and do not guarantee or warrant that the
BetterBee Service will be free of viruses or other destructive code. You are
responsible for implementing sufficient procedures and checkpoints to
satisfy your particular requirements for antivirus protection and accuracy of
data input and output, and for maintaining a means external to our site for
any reconstruction of any lost data.

Limitation on Liability.
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL
THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE
PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE
LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY,
ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR
INABILITY TO USE, THE BETTERBEE SERVICE, ANY WEBSITES
LINKED TO IT, ANY CONTENT ON THE BETTERBEE SERVICE OR
SUCH OTHER BETTERBEE SERVICES, INCLUDING ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE
DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY,
PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE,
LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS,
LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER
CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF
CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT
BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification.
You agree to defend, indemnify, and hold harmless the Company, its
affiliates, licensors, and service providers, and their respective officers,
directors, employees, contractors, agents, licensors, suppliers, successors,
and assigns from and against any claims, liabilities, damages, judgments,
awards, losses, costs, expenses, or fees (including reasonable attorneys’
fees) arising out of or relating to your violation of these Terms of Use or
your use of the BetterBee Service, including, but not limited to, your User
Contributions, any use of the BetterBee Service’s content, services, and
products other than as expressly authorized in these Terms of Use, or your
use of any information obtained from the BetterBee Service.

Governing Law and Jurisdiction.
All matters relating to the BetterBee Service and these Terms of Use, and
any dispute or claim arising therefrom or related thereto (in each case,
including non-contractual disputes or claims), shall be governed by and
construed in accordance with the laws of Kanton Zug in Switzerland without
giving effect to any choice or conflict of law provision or rule.
You agree to resolve any disputes or claims arising out of or related to
these Terms of Use or the BetterBee Services through final and binding
arbitration by a single arbitrator consistent with the Swiss Arbitration Act

and the contractual limitations set forth herein. There shall be no authority
for any claims to be litigated or arbitrated on a class or representative basis.
The prevailing party in any dispute regarding this Agreement, or otherwise
between the parties, agrees to pay all reasonable costs and fees, including
attorney’s fees and all arbiter’s fees, associated with any dispute regarding
this Agreement. This includes disputes arising out of or relating to
interpretation or application of this mandatory arbitration provision, including
its enforceability, revocability, or validity. An award of arbitration may be
confirmed in a court of competent jurisdiction.
Notwithstanding the foregoing, either party may bring a lawsuit solely for
injunctive relief to stop unauthorized use or abuse of the BetterBee
Services, or violation of any intellectual property.
Subject to the mandatory arbitration provision, the parties irrevocably
consent to bring any action to resolve or enforce claims arising under or
relating to this Agreement in the Swiss courts and each party irrevocably
submits to the exclusive jurisdiction of such courts in any such suit, action,
or proceeding.
You also agree to waive any right to assert any claims against BetterBee as
a representative or member in any class or representative action, except
where such waiver is prohibited by law or deemed by a court of law to be
against public policy, and you agree to waive all rights to such class or
representative proceedings. No judge or arbitrator may consolidate or join
the claims of other persons or parties who may be similarly situated.
No Refunds. All sales are final. Payments are nonrefundable, and
BetterBee does not issue refunds or credits for any partially used
subscription periods. To cancel your subscription, please submit a
cancellation request to support@betterbee.ai at least one (1) business day
before your next billing date. Business days for BetterBee are defined as
Monday through Thursday. After a cancellation request is processed, you
will retain access to the BetterBee Service until the end of your current
billing period.
Chargebacks. If you place a chargeback with your credit card company (on
purpose or by mistake) for any subscription fees that you agreed to, there
will be a $35.00 research fee charged to your account. This fee is to cover
our investigative expenses to prove that you agreed to the BetterBee
Service and associated fees.
Limitations on Installation. BetterBee grants you only one (1) installation.
You may install the BetterBee Service on no more than two (2) devices at
any time, and you agree that you will use the BetterBee Service on only one
(1) device at any given time.

Limitation on Time to File Claims.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF
OR RELATING TO THESE TERMS OF USE OR THE BETTERBEE
SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE
CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF
ACTION OR CLAIM IS PERMANENTLY BARRED.

Waiver and Severability. No waiver by the Company of any term or
condition set out in these Terms of Use shall be deemed a further or
continuing waiver of such term or condition or a waiver of any other term or
condition, and any failure of the Company to assert a right or provision
under these Terms of Use shall not constitute a waiver of such right or
provision.
If any provision of these Terms of Use is held by a court or other tribunal of
competent jurisdiction to be invalid, illegal, or unenforceable for any reason,
such provision shall be eliminated or limited to the minimum extent such
that the remaining provisions of the Terms of Use will continue in full force
and effect.

Entire Agreement.
The Terms of Use and our Privacy Policy constitute the sole and entire
agreement between you and BetterBee regarding the BetterBee Service
and supersede all prior and contemporaneous understandings,
agreements, representations, and warranties, both written and oral,
regarding the BetterBee Service. There are no third-party beneficiaries of
these Terms of Use.

Your Comments and Concerns
The BetterBee Service is operated by BetterBee AG, Baarerstrasse 95,
6300 Zug, Switzerland. All other feedback, comments, requests for support,
and other communications relating to the BetterBee Service should be
directed to: support@betterbee.ai .